TERMS AND CONDITIONS
At Websiteistic LLC, we strive to provide the highest level of service to our clients. We understand that every project is unique and requires a tailored approach. As such, we have a set of terms and conditions that guide our interactions with clients and ensure that we deliver exceptional results.
REVISION POLICY
Our revision policy allows for up to three revisions for clients, depending on the package they have selected. If a client requires additional revisions beyond this limit, they may approach us for unlimited free amendments, provided that the original design and concept remain intact. We strive to complete all revisions within 48 hours, ensuring that our clients receive their final designs as soon as possible.
COPYRIGHT
You will hold full copyright to the content that we will develop for you and deliver as per the agreed terms. We will hold no copyright whatsoever on the content and you are free to publish and use it as per your wish.
CHARGES FOR SERVICES PERFORMED
Functionality or feature requests above and beyond those listed in the budget and/or the functionality specs may be considered out-of-scope and an amendment to the budget will be recommended. Projects that go dormant for longer than 45 days will incur fee to resume work at the discretion of Websiteistic LLC.
PROJECT PAYMENT TERMS
We work with 100% advance payment for all orders. All transaction charges and tax (as applicable) are to be borne by the client.
CHARGES FOR SERVICES PERFORMED
Functionality or feature requests above and beyond those listed in the budget and/or the functionality specs may be considered out-of-scope and an amendment to the budget will be recommended. Projects that go dormant for longer than 45 days will incur fee to resume work at the discretion of Websiteistic LLC.
REFUND POLICY
You may claim refund for a project before we have started working on it. The refund will be processed after deducting any applicable transaction charges from the amount. However, once the work has started on a project, no refunds will be issued
REFUND POLICY FOR RP LOOK PRODUCTS
In case of a damaged product or a manufacturing error, Websiteistic offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our Support team through email info@websiteistic.com. If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes. Please note: If the order shipping details were incorrect, or if you ordered the wrong size or color, Websiteistic will not be held responsible and will not offer replacements or refunds. You are responsible for entering the correct information.
PERIOD OF AGREEMENT
This Agreement shall become effective as of DATE HERE and shall continue until terminated by either party. transaction charges from the amount. However, once the work has started on a project, no refunds will be issued
TERMINATION
To terminate our services, the Client must provide us with a written notice of termination at least 30 days before the desired termination date. We will acknowledge the receipt of the notice and proceed with the termination accordingly. Please note that we will not honour termination requests made through email or telephone unless confirmed in writing. The Client will be invoiced for all completed work, including any expenses incurred as per the terms outlined in the agreement.
MUTUAL COOPERATION
We agree to use our best efforts to fulfill and exceed your expectation on the deliverables listed above. You agree to aid us in doing so by making available to us needed information pertaining to your website and to cooperate with us in expediting the work.
ERRORS
We can’t guarantee that our work will be error-free (I a human!) so I can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.